Benefits Driven Implementation Planning - The Next Phase
e-Health ePoster Library. Sanagan D. Jun 5, 2017; 167103; EP01.01
Danielle Sanagan
Danielle Sanagan
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"Purpose/Objectives: The purpose of the session is to provide an update St. Joseph’s Healthcare Hamilton’s (SJHH) Clinical Transformation project and their use of guiding principles in the rollout of our benefits driven implementation approach including lessons learned since our early design phase. Building on the poster presented last year, this is an opportunity to discuss where things have gone right and where we have had to course correct.

Methodology/Approach: Our poster last year described how SJHH used the Advisory Board Company presentation Best Practices for Realizing EMR Business Value from March of 2013, to embark on the development of a benefit driven implementation approach for use in the design and planning of the Clinical Transformation project. Through the use of this framework and others, SJHH has implemented the decision making process and has used the benefit realization plan and approach to focus decision making to achieve the desired clinical and business outcomes as they relate to specific target areas of improvement. A cross functional, inter-disciplinary benefits realization committee was created and is leading this work and to ensure the project maintains alignment to the principles established under the mandate of this committee.

Finding/Results: The benefits driven implementation approach to project planning has provided focus to the project ensuring that each decision made aligns with our project guiding principles and has a direct impact on a desired outcome. This link is empowering decision makers and provides a framework for making tough decisions.

Conclusion/Implications/Recommendations: We have completed design and are working through our build phase of the project towards an implementation in late 2017 and at this time have new lessons learned from using this process and how it has influenced how we use this approach in a complex, multi-year project. We recommend the exploration of this approach for use in other healthcare projects as it lends itself to ensuring continued focus on desired outcomes.

140 Character Summary: SJHH is using a benefits framework providing guiding principles to ensure project decisions align with desired outcomes for our Clinical Transformation Project."
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