Launching Electronic Documentation for Community Nursing
e-Health ePoster Library. Mistry K. 06/06/17; 167099; EP06.06
Kartini Mistry
Kartini Mistry
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Purpose/Objectives: It is well known and documented that electronic medical record systems offer substantial opportunities to organize clinical data in ways that can improve the coordination of care and services provided. As part of our organization's strategic direction to create more spectacular care, an initiative to introduce electronic documentation among nurses was undertaken. Objectives included streamlining documentation processes through collaboration in system design and improving client outcomes.

Methodology/Approach: The project methodology included a two-stage release, first to a small group of nurses and later to the community with planned roll-out across multiple regions in Ontario. Throughout the project cycle, an iterative approach to design was undertaken where nurses participated in development of new features.

Finding/Results: Several critical success factors were identified including early user engagement, strong technology vendor relationships, champion support and the ability to recognize the opportunity to redesign practices. Other success factors included ensuring frequent monitoring and feedback mechanisms during initial stages to ensure proper usage.

Conclusion/Implications/Recommendations: While much success has been obtained thus far, future work efforts will be focused on interface upgrades, specialized assessment tools to support specialty populations and the development of a client-facing interface which would further strengthen organization’s commitment to client and family centered care.

140 Character Summary: Transforming the way community nurses provide care through the use of electronic documentation system.
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