EP02.06 - Pan-Canadian Clinical Peer Network Best Practices Supporting Digital Health Implementations
e-Health ePoster Library. Hollister C. Jun 7, 2016; 131584; EP02.06
Cindy Hollister
Cindy Hollister
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Abstract
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Purpose/Objectives: Since 2008, a Canadian national organization as part of its clinical engagement strategy has funded peer network projects across Canada for the purpose of providing peer to peer support in the adoption and use of enabling technology. It was intended that these projects would be aligned with provincial/territorial strategies such as the deployment of electronic medical records or electronic health records in order to provide the clinical transformation support needed for the adoption and use of health information and communication technology systems. As part of a larger organizational strategy, the Pan-Canadian Clinician Peer Network is a peer-to-peer program promoting the active engagement of health care providers involved in the implementation of digital health across Canada. Activities such as regional meetings, annual peer leader symposiums and an online community provide opportunities for project sponsors and physician, nurse, pharmacist and clinic support peer leaders to share best practices, build new knowledge and develop expertise. Within each provincial/territorial peer network project's life cycle, quarterly and project closure reports captured details by the sponsors about lessons learned and what they considered to be best practices in the delivery of peer network services including peer to peer coaching and mentoring provided by their peer leaders. The purpose of this presentation is to share the clinical peer network best practices associated with the organization-funded projects between 2008 and 2015. Methodology/Approach: Peer network project reports between 2008 and 2015 were reviewed and analysed to identify key best practices. Criteria used to help determine a best practice included evidence of subjective information about a practice contributing to the overall success of a peer network project and if an identified practice in one provincial/territorial peer network had been adopted or adapted by another provincial/territorial peer network(s). Finding/Results: Analysis of peer network project reporting led to identification of ten best practices from across Canada attributed to the success of provincial/territorial peer network projects and its peer leaders. Innovative approaches such as provision of continuing education credits and creatively structured communication opportunities enhanced the effectiveness of the peer network itself or the capacity of the peer leaders. Even in the absence of formalized peer network sustainability, a best practice identified by one province allowed them to keep their peer leaders engaged in digital health initiatives. Conclusion/Implication/Recommendations: Between years 2008 - 2015, provincial/territorial clinical peer networks have continued to grow in number and to evolve their practices to support their digital health strategies and implementations. This national organization has reviewed peer network project documentation to identify ten key best practices contributing to the success of provincial/territorial peer network projects engaging their clinical communities in adopting and using digital health technologies. For provincial/territorial health care system and clinical leaders contemplating or already associated with a clinical peer leader network to support provincial/territorial strategies, the ten best practices presented could serve as a checklist for what to include when planning a new peer network or as a continuous improvement resource for an existing peer network. 140 Character Summary: Review of Canadian clinical peer network projects identified ten best practices for successful peer to peer engagement supporting adoption of digital health.
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