EP01.05 - Communicating Health Information: A Survey of User Preferences
e-Health ePoster Library. Purewal A. Jun 7, 2016; 131559; EP01.05 Disclosure(s): Funding from Ontario Centres of Excellence.
Ms. Amber Purewal
Ms. Amber Purewal
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Purpose/Objectives: Peripheral Arterial Disease (PAD) is an important public health problem worldwide. It is a widely prevalent condition affecting 800,000 Canadians, of which twelve to twenty-nine percent are elderly. Finding an eHealth tool to e-education the public about peripheral Arterial Disease (PAD) is an important aspect of raising awareness of the disease. PAD is known to have a tremendous health, social and economic impact, while it stays asymptomatic in a large part of the population. Though in order to develop the proper eHealth tool we needed to understand the population IT readiness. We conducted a survey in the city Toronto in order to assess the technological readiness of the population. The results of the survey are reported in this paper. Methodology/Approach: Between September and October 2014 our team has conducted an awareness campaign in Toronto in 4 different areas of the city that were chosen based on a convenient sampling approach. A total of 239 subjects answered a questionnaire that we have developed. Finding/Results: Our sample included 156 female (65.3%) and 83 male (34.7%). 7 subjects (2.9%) were in the age group under 20, 50 (20.9%) were between 21 and 40, 77 (32.2%) were between 41 and 60 and 105 (43.9%) were over 60. The majority of the subjects have never used the internet to communicate with their doctors (84%), while the percentage of those who searched for medical information very often or very often reached 23.5%, and those who searched 'not often' for medical information was 41%, only 35.5%never searched for medical information online. Most of the subjects stated that they prefer to be receive health information via email and web or basic cellphone. Smartphones, Twitter, Facebook, YouTube were very rare (2.5%-4.2%). We found a significant correlation between age and these communication preferences as younger people tended to prefer mobile Apps (85%) to receive health information, while older subjects tend to prefer basic cellphone (27%). Emails and websites were preferred by all age groups. While almost 50% of the subjects over 60 years use laptops and desktops to connect to the internet this number is around 73% for the subjects between 41 and 60, 58% for those of age between 21 and 40 and 57% for those of age below the age of 20. Finally, 100% of the subjects below the age of 20 use smartphones. Conclusion/Implication/Recommendations: PAD affect people older in age. The survey shows that 50% of people above 60 and 73% for the subjects between 41 and 60 are connected to the internet through desktops and laptops and a small portion uses smartphones (18% above those above 60 and 47% for those with age between 41 and 60). So any e-educated solution for PAD should be made accessible via desktops and laptops as well as traditional cellphones. 140 Character Summary: A survey showed that older people connect to the internet mostly through desktops and laptops and that their most preferred communication channel is cellphone.
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